Privacy Policy
Last updated: 13 July 2026
This policy explains how personal information submitted through drarakelyan.com is handled for the practice of Dr. Telman Arakelyan in Yerevan, Armenia.
Information collected
Information may include name, telephone number, email address, country, age, photographs, the procedure of interest, messages, medical history voluntarily provided for assessment, device and browser information, IP address and basic website-use data. Please do not submit information unrelated to your consultation.
How information is used
Information is used to respond to enquiries, provide preliminary consultation assessment, coordinate appointments and travel, prepare quotations, maintain communication, protect website security, comply with legal obligations and improve website performance.
Health information and photographs
Medical details and photographs are sensitive. They are reviewed only for consultation and care-related purposes by authorized members of the clinical or coordination team and relevant service providers. Website submission does not create a doctor-patient relationship until care is formally accepted and documented.
Service providers and international processing
Website hosting, forms, email, messaging, analytics, file storage and other operational services may be supplied by third parties and may process data in other countries. Only information reasonably necessary for the service should be shared, subject to contractual, technical and organizational safeguards where applicable.
Sharing
Personal information is not sold. It may be shared with hospitals, laboratories, anesthesiology or clinical professionals when necessary for requested care and with consent or another lawful basis. Information may also be disclosed when required by law, to protect patient safety or to establish or defend legal rights.
Retention and security
Information is retained only as long as reasonably required for enquiry management, clinical or legal obligations and legitimate operational needs. Reasonable security measures are used, but no internet transmission or storage system can be guaranteed completely secure.
Cookies and analytics
The website and embedded third-party services may use essential cookies and, where enabled, analytics or media cookies. Browser settings can restrict cookies, although some website functions may then work less effectively.
Your choices and rights
Subject to applicable law, individuals may request access, correction, deletion or restriction of personal information, object to certain processing or withdraw consent. Some information may need to be retained for clinical, legal or security reasons. Requests should identify the information concerned and may require identity verification.
Children
The website is not intended for unsupervised submission of sensitive information by children. A parent or legal guardian should contact the practice regarding a minor.
Updates and contact
This policy may be revised as services or legal requirements change. Privacy questions or requests may be sent to telmanarakelyan@doctor.am.
